User Agreement

Last updated: 16 September 2026

Roger & Mary works because families trust each other with their memories. This User Agreement sets out what you agree to as a member, and what you can expect from us in return.

This agreement is part of, and should be read together with, our Terms of Use and Privacy Policy. It applies whenever you use the Roger & Mary website, the Hubert & Odette website or the Roger & Mary mobile app. You accept it when you create an account, accept an invitation or sign in.

1. What you agree to as a member

Your identity and account

  • I will use my real name and an email address that belongs to me.
  • I will keep my password and sign-in links private and will not let anyone else use my account.
  • I am at least 16 years old.

Inviting and adding relatives

  • I will only invite, add or tag people I actually know, and only enter the contact details (email, phone number) of someone who would expect me to share them.
  • I understand that when I invite or add someone, the Service will email them in my name.
  • I will describe family relationships honestly.

Sharing photos and comments

  • I will only post photos I took, own, or am otherwise entitled to share.
  • I will respect the privacy of the people on my photos. If someone asks me to remove a photo of them, or to remove their tag, I will consider their request in good faith.
  • I will only post photos of children when I am their parent or guardian, or have their parent's or guardian's permission. I will never post photos of children that could embarrass or endanger them.
  • I will choose carefully which circles I share each photo with, knowing that every member of those circles may be able to see it.
  • I will keep comments respectful and will not post anything illegal, hateful, harassing or sexually explicit.

Respecting other members' content

  • I will not download, copy or share photos posted by other members outside the Service without their permission.
  • I will not share direct links to photo files outside the Service.
  • As a circle creator or member, I will use my permissions to remove members or hide photos fairly and responsibly.

2. Notifications and emails

By using the Service, you agree to receive the messages it needs to work. These include invitations, sign-in and password-reset links, and important notices about your account or these documents. You will also receive activity notifications, such as new photos, comments and tags in your circles, by email and, if you allow it, as push notifications. You can mute a circle in the app, or turn off push notifications in your device settings, at any time.

3. What you can expect from us

  • We will show your photos only to members of the circles you choose.
  • We will not sell your data, show you advertising or use your photos for marketing.
  • You keep ownership of everything you post.
  • You can delete your photos and comments yourself at any time.
  • You can ask us to delete your account and data at https://staging.rogerandmary.com/delete-account. We will review and action your request within 7 working days.
  • We will tell you before making significant changes to this agreement, our Terms of Use or our Privacy Policy.

4. Reporting a problem

If another member posts something that concerns you, such as a photo of you or your child that you don't want shared, a tag you don't agree with, or inappropriate content, email thomasjestin@gmail.com. We will look into it. Where appropriate, we will remove the content, or restrict or close the account responsible, as described in the Terms of Use.

5. Breaking this agreement

If you don't respect this agreement, we may remove your content and limit, suspend or close your account. Where appropriate, we will tell you why and give you the chance to respond.

6. Ending this agreement

You can end this agreement at any time by requesting deletion of your account. Some parts will continue to apply after your account is closed, as far as they need to, for example the sections on content responsibility and liability in the Terms of Use.

7. Contact

Questions about this agreement? Email thomasjestin@gmail.com.